FAQs
Explore answers to frequently asked questions regarding product availability, support, and development below. Should you require further assistance, don't hesitate to reach out to us.
Product Availability
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MPM Medical develops and distributes products to meet various types of wound care conditions, but specifically focus on advanced wound care, surgical solutions, and specialty products to offset the side effects of oncology care
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You can purchase our products directly from us or through a contracted vendor.
If you are a patient or caretaker, we also offer some of our over-the-counter products for sale.
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Absolutely! Samples are always complimentary to medical professionals. Request here
Product Support
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All product instructions can be found here, or on their respective product page.
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Many of our products are available through Durable Medical Equipment (DME) companies and are often covered by insurance.
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MPM Medical offers our products through a variety of vendors to make it as convenient as possible for our wound care providers and their patients. Shipping will vary based on distributor and your location. If you are buying direct, shipping is typically 1-3 business days for the continental United States depending on product availability and order size. Shipping can be verified at time of purchase, and expedited for an additional cost, if needed.
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MPM Medical fills the distributor's orders and they ship to healthcare providers. Our vendors typically have products in stock, but if needed, we can offer a drop ship through your distributor of choice. If you ever need us to verify a product’s availability or backorder status, please contact Customer Service: Call | Email
Product Development
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Many of our products are manufactured at our headquarters in Mesquite, Texas. We represent a few international specialty brands in the United States like DryMax Extra which is made in Sweden.
If you’re a VA-hospital or need our US based product list, please contact Customer Service: Email
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MPM Medical takes pride in constantly evaluating our offering and expanding to meet your ever-changing needs. We have a professional medical panel that we meet with twice a year for research and development. We also partner with clinical professionals to monitor wound trends and new product materials available for wound care.
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We are always looking for medical professionals to add to our panel. Please reach out if you’re interested in joining or if you’d like to offer one-time product feedback or requests for new sizes. Email Us
Helpful Resources
Customer Service | Certified Wound Care Specialists | Vendor Partners